We are pleased to offer 100% confidential encrypted online-chat support and consultation to help you find what you need, right now! Scroll down to begin your chat.
Our fully trained support team is online every day from
10:00 AM to 10:00 PM.
Tips to stay safe online
- Use private browsing / incognito mode when using our chat function
- Use a password on your phone or device
- Clear your browser history after your chat
- Don’t take screenshots
- Use QUICK EXIT if you need to close the chat quickly
This is the safest way to talk to us. Follow this link to open the chat window.
When you click the button above during open hours the first few messages you receive will be automated. A support worker will then be available to help within 15 minutes of you reaching out. If you need help sooner please call us at 250-832-9616.
You Are Safe Here
This chat is 100% end-to-end encrypted meaning only you and the support worker you’re chatting with can read the contents of messages. Because of this we would be unable to hand over any readable content in the event of a court order.
The contents of the messages do not get saved anywhere on your device. Unless you have taken screenshots of this conversation, once you close your browser window or a message expires (after 10 minutes), that message will be completely gone.
Make sure you read and follow our “Tips to stay safe online” above.